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esandrof's avatar
esandrof
New member | Level 2
2 years ago

I joined a Team account for work and all of my private folders got moved over, how can I leave?

How can I move my private folders back into a non work-related account?  My concern is that someone else controls the account and if it is deleted, I lose important information.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi esandrof, thanks for messaging the Community!

     

    If you've joined a Dropbox Business team, then it isn't possible to leave the team by yourself. 

     

    You would need to request that the team admin convert your account back to a personal plan away from the team, in order to keep your account active.

     

    If you have any further queries, feel free to message back.

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