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B3astieb0y's avatar
B3astieb0y
New member | Level 1
27 days ago

I received an email that might be spam - how can I be sure about it?

Received an email from the no reply dropbox email on my work email in regards to a "Employee Pay Increase Confirmation Statement", but the invite party isn't my companies HR email address. Is this Spam??? To be upfront no conversations have taken place. But, It is that time of the year. My HR head is unsure as well, but thinks its spam. Attaching Snippet for more context...

TIA!

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Yes almost certainly. 

    If its not an email from somebody you expect to receive and is from an email like mail.com it is spam. Never, ever open links like that. 

    Forward said email to abuse@dropbox.com OR click on the 'Report to Dropbox' link at the bottom. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey B3astieb0y - thanks for bringing this to our attention. 

    Since you don't recognize the email address, I'd suggest not clicking on anything in the email yet. 

    Can you follow the steps outlined here to confirm if this was indeed sent from an official Dropbox domain or not? 

    If not, you can forward the suspicious email to abuse@dropbox.com and we'll investigate. 

    I hope this helps!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    Walter wrote:

    Can you follow the steps outlined here to confirm if this was indeed sent from an official Dropbox domain or not? If not, you can forward the suspicious email to abuse@dropbox.com and we'll investigate.

    Even if it was sent from an official Dropbox domain, send it to abuse@dropbox.com anyway. People use the sharing abilities within Dropbox to send these phishing attempts, and when doing so the messages will come from the official Dropbox domains.

    Forward it to abuse@dropbox.com and let your company IT know about it as well. They'll want to search their mail system for other copies. If you received it, chances are others in your company did as well.

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