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Forum Discussion
I've lost email access – need help accessing my Dropbox account
Hello Dropbox Support,
I have lost access to the email account associated with my Dropbox account: [Removed as per Community Guidelines]
Now I cannot receive the verification code that is required to log into Dropbox. Please help me recover access to my account. I can provide any necessary information to verify my identity or ownership of the account.
Please contact me at this email address: [Removed as per Community Guidelines] or [Removed as per Community Guidelines]
I also have another Dropbox account associated with this email: [Removed as per Community Guidelines]
Thank you for your assistance.
2 Replies
- Jay
Dropbox Community Moderator
Hi rawan alomari, Faisal A, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
