Forum Discussion

James Greer's avatar
James Greer
New member | Level 2
2 years ago

My dropbox is disabled. What can I do?

it was me with the failed attempts i was on my new laptop i got and i never had a laptop before so i failed a lot of attempts.

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi James Greer, welcome to our Community! 

     

    Would you mind sharing some additional details with me?

     

    More specifically: do you get any errors when trying to access your account online? If yes, what is the error and what have you tried on your end? 

     

    Keep me posted, and we'll take it from there! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!