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My files are missing from my account
I have shared access to a clients files but I could switch over to my own dropbox which I have had for years. All my photos are there. I have just tried to view them and they are no longer there. I thought they would maybe be under another email address but dropbox is saying it doesn't recognise that address. Can anyone help please?
3 Replies
- Mark
Super User II
but I could switch over to my own dropbox which I have had for years
Do you mean you accessed two accounts on your device at one time?
If so are you logged on to both? https://help.dropbox.com/account-access/link-unlink-two-accounts
Which account is missing the work or personal one?
I have only ever had one personal account but then I had to access a client's paperwork on it, that's his account but I could switch over to my own personal one, that's the one that's now missing
- Hannah
Dropbox Community Moderator
Hey julie1314, have you checked your events page and your deleted files page, to see if you can locate anything there?
