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smith2515
11 months agoNew member | Level 2
Our users are getting emails from the Dropbox no-reply account to download a file, why?
Our end-users recently received an email from no-reply@dropbox.com requesting our users to download a file. It was from knownuser@outlook.com which is from a spammer using someone's real name. Have businesses just been blocking no-reply@dropbox.com? I have to admit it is a clever way to get around most security policies. A good link followed by a bogus file.
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- Jay11 months ago
Dropbox Community Moderator
Hi smith2515, thanks for bringing this to our attention.
Are these emails related to a shared files or shared link on a Dropbox user's account?
This will help me to assist further!
- smith251511 months agoNew member | Level 2
- Walter11 months ago
Dropbox Community Moderator
Hey smith2515 - thanks for the screenshot.
- smith251511 months agoNew member | Level 2
I have not. Just thinking of best practices. I have a lot of endusers. I will probably go with a zero trust solution where I am blocking the no-reply emails then releasing it from quarantine if anyone needs a file.
- smith251511 months agoNew member | Level 2
I have been using dropbox for a very long time. First time using the forum. Now that I think of it there is no reason someone couldn't just copy the link and use their own email address.
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