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Luap0691's avatar
Luap0691
Explorer | Level 4
2 years ago

Private content accessed illegally/without consent

So I and a friend have had someone wrongfully access personal content that was uploaded to Dropbox. This was done without our consent or knowledge until they began to use it threateningly against us. Can anyone provide help with this? I cannot find a way to contact Dropbox Support and ask about any logs of account access or for anything else helpful they might have. So far we have blocked emails used to contact us and responded in such a way that clearly shows we do not consent to the use of our content and the harassment. We're considering filing a police report as well. Thank you for any help!

account access
Permissions
security

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Luap0691, thanks for bringing this to our attention.

     

    You can see any recent browser sessions, as well as any connected device (if one was connected by them), on this page on your account.

     

    If you have any further queries, feel free to message back.

  • Luap0691's avatar
    Luap0691
    Explorer | Level 4
    2 years ago
    Hi Jay,

    Thank you for this information. I checked and nothing is out of the ordinary. Makes me think that someone who had access to a personal device of mine or my friend must have used that to get to our content.

    Is there any way to see a list of login activity on my account?

    Thanks,

    Paul
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Luap0691 wrote:
    Is there any way to see a list of login activity on my account?

    All of the information available is provided on the page that Jay linked to.

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