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Howdoo
2 years agoNew member | Level 2
Verification email doesn't have a link in it
Today I signed up for DropBox. I immediately got an email noting "We just need to verify your email address before your sign up is complete!"
There was no box to confirm, or link to acknowledge.
Not sure if I am signed up or not.
Thoughts?
5 Replies
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- Jay2 years ago
Dropbox Community Moderator
Hi Howdoo, thanks for bringing this to our attention.
There should be a link visible in that email. Did you access your email from a program, or from the email site itself?
Could you try switching browsers to see if this helps?
Keep me updated with any progress!
- Howdoo2 years agoNew member | Level 2
Jay, there is no link. However, when I scroll my cursor just above the tag line: Happy Dropboxing!, the cursor changes to a pointer. (Apologies, I am not very computer literate.)
That tells me there is an acknowledgement (or something) there, but it is definitely not visible to the human eye. Should I click on it???
- Jay2 years ago
Dropbox Community Moderator
When you hover over it, does a URL appear in the bottom of your browser confirming that it's going to a Dropbox site?
- Howdoo2 years agoNew member | Level 2
- Jay2 years ago
Dropbox Community Moderator
That should be a valid link then, most likely something was filtered out of the email. Try clicking it to see if this helps.
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