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AleatoryConteudos's avatar
AleatoryConteudos
New member | Level 2
3 months ago

What to do if my device ends up with malware.

I need some help, here's the thing, some time ago, without knowing it I ended up uploading a file with virus.. And I deleted the file.. After 24 hours the account returned to normal, I wanted to know how I can prevent this from happening again, because if it happens, spending 24 hours with everything blocked, is very harmful to me.

account access
dropbox business
security

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 months ago
    AleatoryConteudos wrote:

    I wanted to know how I can prevent this from happening again

    Install Malware and Virus scanning protection on your machine. Dropbox doesn't scan files as you download nor can it track and monitor whats on your machine. Thats something you need to do separately. 

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