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calumEMCS
5 months agoNew member | Level 1
Why is someone sending out files from my account pretending to be me?
Hi All,
I am being repeatedly targetted by a scammer who is pretending to be me and sending out dropbox share files with my whole client network. This has happened 4 times in the last 12 months, and happened most recently this week. I am only notified when a client calls me to ask if I have just sent them something on Dropbox.
The email sender (pretending to be me) is no-reply @ dropbox.com How can this be?
Please, someone help.
P.S Dropbox you need to step up your game. I have tried to contact you many times on this with no luck. Shameful really.
4 Replies
- Mark5 months ago
Super User II
calumEMCS wrote:
The email sender (pretending to be me) is no-reply @ dropbox.com How can this be?
This is simple. It takes a few seconds to spoof an outgoing email address. That isn't the actual address its coming from that's just what the person has set the email as being.
You can almost certainly do it yourself if you were so inclined.
Sadly there really isn't anything Dropbox can do because it isn't them sending the emails, it is somebody trying to scam people using your details.
My genuine concern however would be why you are being targeted - have you got a virus? Malware? Unsecure passwords? Network etc.
I'd do a checkup of your personal setup and make sure its a secure password etc. as well as look for unknown devices here: https://help.dropbox.com/security/security-checkup
- calumEMCS5 months agoNew member | Level 1
Hi Mark,
Thanks for responding. I checked for unknown devices and there was an iPad linked. I do have an iPad linked but the approximate location was nowhere near where I am or have been recently.
- calumEMCS5 months agoNew member | Level 1
One of my biggest surprises/concerns is how far reaching the email went. I would have no idea how they could have even got to some of the contacts that have called complaining.
- Mark5 months ago
Super User II
calumEMCS wrote:
I do have an iPad linked but the approximate location was nowhere near where I am or have been recently.
Being honest..... the IP tracking is shocking so I'd not worry too much. It often links to where your ISP servers are so mine is consistently a good 200 miles away from where I am in England.
calumEMCS wrote:
I would have no idea how they could have even got to some of the contacts that have called complaining.
Thats the worrying part - my concern is they've access to your computer/email lists etc. Or if they've been uploaded to Dropbox they have access to your Dropbox account via web.
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