Apps and Installations
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After deleting the Dropbox desktop app per the instructions on the Dropbox website, the Dropbox folder in the Public area remains and will not delete. When trying to delete or drag to the trash can, it states that the folder cannot be deleted because it is needed by Mac OS. Why does Mac OS need a folder for the deleted Dropbox app? Please advise how to delete. Thank you, Dan
Hi @jestdan, this isn't related to our Dropbox service, but is in fact a completely separate Mac OS feature known as Drop Box.
You can read up more about it here.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @jestdan, happy Monday!
It'll sound trivial, but could you try restarting your device, and then try to delete the folder again?
If you get the same error again, could you take a screenshot and send it back to me, so I can have visual too?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @jestdan, this isn't related to our Dropbox service, but is in fact a completely separate Mac OS feature known as Drop Box.
You can read up more about it here.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank you, Jay.
Be Well,
Dan
Hi there!
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