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How do I install Dropbox on my iPad if I already ave an account?

How do I install Dropbox on my iPad if I already ave an account?

barnetter
New member | Level 2

I don’t have an  option to login just to create a new account 

 

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5 Replies 5

Mark
Super User II

If you put your email in does it then ask for the password?


 


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sio_24
Explorer | Level 3
For support staff
Login screen does not appear on iPhone app (ver.348.3). Only sign_up screen is desplayed. Would you please check the problem?

Mark
Super User II

What happens when you add the email address to the box asking for the email and click next? Does it present a password screen?


 


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sio_24
Explorer | Level 3
Thank you for your reply.
When I enter a registered address, the next screen displays a screen to create a new account with that address.

Megan
Dropbox Staff

Hi @sio_24, I hope you're doing well!

 

It might sound trivial, but have you ensured there's indeed a Dropbox account linked with the email address you're using in order to sign into the account?

 

If you use the website, can you log into it without an issue? If yes, then feel free to clarify the OS and Dropbox version you're using on your end. 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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