What am I supposed to do with the copied link code (Linux)?

[mauricev]

I'm trying to install Dropbox on Linux Mint 20 (derivative of Ubuntu). I installed the package and it installed what appears to be a partial installer. When I run the app that's in the menu, it then proceeds to install the actual Dropbox. Now Dropbox appears in the system tray. The next stop is to sign in. This brings me to Firefox where I login and get a link code. I copy it. Then that's it. I'm stuck with a link code that has no place to go. Attempting to sign in again just brings me back to Firefox. 

[Lusil]

Hi there @mauricev, thanks for checking in with us. 

Could you clarify what sort of code you are given when you attempt to sign in via the desktop app?

If you get any error messages, send me a screenshot of them.

Looking forward to hearing back from you!

[mauricev]

like so

This has nowhere to go. The installer launches the web link and then quits. It doesn't hang around for me to paste the link code in. Also, the installer thinks essentially incorrectly that I'm not running Ubuntu. That's a bug. Mint is close enough to Ubuntu that it should recognize it as that.

[mauricev · Accepted solution]

I found a workaround. I ssh'ed into the computer and ran Dropbox on the command line as 

~/.dropbox-dist/dropbox-lnx.x86_64-114.4.426/dropbox

This causes it supply the link, which I copied and pasted into a browser (on another machine) and once that's done, it lets you pick which account and it automatically does the linking. 

But there seem to be two bugs here. One that the GUI version of the Dropbox installer quits after launching the browser so there's no place to paste it and incorrectly misidentifies Linux Mint as not being Ubuntu (that may even be causing the first issue).

[Lusil]

Awesome work with the troubleshooting here and for your feedback, @mauricev!

Just to make sure that we're on the same page, are you currently able to run the desktop app as per normal?

[mauricev]

Yes, it's running normally.

[Lusil]

That's great to hear, @mauricev!

If anything else comes up in the future, just give us another nudge. 

In the meantime, I hope you have a wonderful rest of your week!

[ssrrgg]

in my case running it from command line does not let me paste the copied link, so I'm stuck

[Walter]

Hey @ssrrgg, sorry to jump in here, but could you provide some additional details about the issue you're facing?

[ssrrgg]

I installed dropbox in my Ubuntu 18.04, via command line as described in "Dropbox Headless Install via command line". Then followed the instructions to login online and received a code to insert in the app. No screen or GUI appeared to insert the code, neither the messages in the terminal telling me to insert the code.

I also tried the installation/launch of the dropbox app as described above but there is no location to insert the code and the messages in the terminal are:

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dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-Om9Q5L
dropbox: initializing
dropbox: initializing python 3.8.10
dropbox: setting program path '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/dropbox'
dropbox: setting python path '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912:/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/python-packages.zip'
dropbox: python initialized
dropbox: setting args
dropbox: running dropbox
dropbox: applying overrides
dropbox: enabling allocator metrics
dropbox: running command
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/PyQt5.QtCore.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/PyQt5.QtGui.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/MY_USER/.dropbox-dist/dropbox-lnx.x86_64-124.4.4912/PyQt5.QtDBus.cpython-38-x86_64-linux-gnu.so'

(dropbox:13490): LIBDBUSMENU-GLIB-WARNING **: 09:28:48.815: About to Show called on an item wihtout submenus. We're ignoring it.

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