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Exclude temp files from sync by pattern/extension

Exclude temp files from sync by pattern/extension

Helpful | Level 6

Adobe Photoshop and Autodesk 3ds Max create a temp file when saving a file, located alongside the actual file being written until the save is completed.

On large files, that take a while to save, the dropbox client starts to sync these files which has caused the following issues for us:

 

3ds Max

If a user perfoms two saves in quick sucession and dropbox is syncing, 3ds max throws a "file is possibly corrupt error" as the temp file is locked by dropbox. We now cannot save to open a new file until dropbox has caught up.

 

Photoshop

We have experienced the app crashing and the PSD file being removed from local dropbox during a large file save. Whilst we can restore the deleted file on dropbox.com, these are likely to be be out of date as the file was only just worked on locally.  This means we lose work, which is not acceptable on a Dropbox Business Advanced plan.

 

Please can you add the ability to exclude files from sync by pattern/extension, even if only for paid plans.

2 Comments
Dropboxer
Dropboxer

Noted!

 

Thanks @ollyradford , as a heavy photoshop user in my personal life I've also experianced the client trying to sync my scratch files. 

 

I'll take this feedback to the sync team. Many thanks!

Status changed to: In review
Helpful | Level 6

As professional Developer we have the same issues.

We however do want to have our code in Dropbox, but on projects we see 50,000 files created just to start a process right next to the code for web we also have modules that download to enable builds. We do not want any of this synced, but we do need it on the local machine along with our code to get work done.

So we are stuck, as the dev community can't use Dropbox without jumping through hoops.

References to simlilar requests/comments:

 

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12 votes received Status: In review