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Ability to expand the support chat window

Ability to expand the support chat window

rtolmach
New member | Level 2

The support chat tool would be MUCH better if we could expand the size of the box we type in so we could read more than 4 rows without scrolling.

4 Replies 4

Re: improve the support chat tool - Status changed to: Needs more votes

Hannah
Dropbox Staff
Hey everyone, this idea is open!
 
If you like this idea, please share how this would help you, and vote to show your support. 
 
Moderator edit: 
 
This post is for a feature or product we can support you with so we have moved the post to Help from the Community so you can get help from our team of moderators, Super users and other Dropbox users.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Enable chatbox resizing

asdasdasdasdasdasd
New member | Level 2

At the moment being the chatbox is quite small, and it can be minimized, but can not maximized.

Since people using the chatbox function are likely to be experiencing some kind of trouble, it would be nice if they could chat with the maximum comfort as possible. Enabling to make the chatbox size bigger would help them to avoid scrolling continuously (causing extra-stress), as the current chatbox size is very small.

Chat box

RDMBowTie
New member | Level 2

Please make the chat box moveable.  I can't move the chat window out of the way and if I minimize, I don't have access to the upload button.  I couldn't capture the information the agent was asking for because the chat box was covering it. 

Re: improve the support chat tool - Status changed to: Needs more votes

martinharper
New member | Level 2

the reply was rubbish to this valid  request clicking onto to the link reveals 292 pages some help  Why not just say clear off 

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Top contributors to this post

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    martinharper New member | Level 2
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    RDMBowTie New member | Level 2
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    asdasdasdasdasdasd New member | Level 2
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    Hannah Dropbox Staff
What do Dropbox user levels mean?
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