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Leaving a Business team

Evk_m
New member | Level 2
Go to solution

Greetings, awesome Dropbox people! 

 

I have the following situation: at some point my personal account was merged into the Business Team. Now the admin is going to remove me from the team. 

 

As I see in this article (https://help.dropbox.com/teams-admins/team-member/account-deleted-from-team) I can ask the admin to convert my account into personal again. But I will automatically get Dropbox Basic, right? Does it mean that I will lose the data over Basic's limit of 2Gb? Or will I have an opportunity to update to Plus without losing the data first? 

1 Accepted Solution

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Rich
Super User II
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@Evk_m wrote:

But I will automatically get Dropbox Basic, right? Does it mean that I will lose the data over Basic's limit of 2Gb?Or will I have an opportunity to update to Plus without losing the data first? 


Yes, you'll return to the Basic plan, but you won't lose any data. Dropbox doesn't delete data when you're over quota. You just can't sync while over quota. You'll be able to upgrade to Plus.

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3 Replies 3

Rich
Super User II
Go to solution

@Evk_m wrote:

But I will automatically get Dropbox Basic, right? Does it mean that I will lose the data over Basic's limit of 2Gb?Or will I have an opportunity to update to Plus without losing the data first? 


Yes, you'll return to the Basic plan, but you won't lose any data. Dropbox doesn't delete data when you're over quota. You just can't sync while over quota. You'll be able to upgrade to Plus.

Megan
Dropbox Staff
Go to solution

Hi @Evk_m, welcome to our Community! 

Just make sure to let your team admin know that you'd like them to convert your account to an individual one. 

You can find detailed instructions on how to do this here. This way, you get to keep your personal content. 

If you have any other questions, let me know.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Evk_m
New member | Level 2
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Thanks everybody! That's exactly what I wanted to know!

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    Evk_m New member | Level 2
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