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I can't delete one of my two Dropbox accounts - my password is incorrect

I can't delete one of my two Dropbox accounts - my password is incorrect

Mike95
New member | Level 2

I apparently have 2 dropbox accounts r¡through 2 different email accounts, one is being charged 18+€/month and the other I want to close. I'm not very good with IT and rather than getting closer to sorting this out I now find that my password is incorrect. 

1 Reply 1

Nancy
Dropbox Staff

Hey @Mike95, thanks for posting this here. 

 

To clarify, the Dropbox account that you wish to delete, is it on a paid plan as well, or is it free? 

 

Do you have access to the email address that’s linked to it? 

 

Let me know, and we can take a look into this.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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