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Unable to install 3rd device

Unable to install 3rd device

fedley
New member | Level 2

I use Basic, and often switch between devices when traveling.  Now I'm back home after a vacation, but am unable to re-add my desktop as a 3rd device.  Am in account, settings, security, and everything is greyed out.

Thanks in advance. 

1 Accepted Solution

Accepted Solutions

fedley
New member | Level 2

The program won’t allow me to delete old ones.  I ended up uninstalling & reinstalling the program. Then it worked. Am still unable to remove “old” devices, though, which is an annoyance, but not a problem.

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2 Replies 2

Mark
Super User II

Have you checked that the old ones have also been removed from https://www.dropbox.com/account/security


 


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fedley
New member | Level 2

The program won’t allow me to delete old ones.  I ended up uninstalling & reinstalling the program. Then it worked. Am still unable to remove “old” devices, though, which is an annoyance, but not a problem.

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    fedley New member | Level 2
  • User avatar
    Mark Super User II
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