Storage Space
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Hello. Tell me please.
How can I finish this quest? Maybe I deleted guide files?
I see: Getting Started -> Completed 4 out of 7 steps -> Not finished.
How can I do next steps?
Check this link please to know which step you didn't finish yet:
And please note that you can earn more free space with Dropbox referrals; 500 MB for any friend, family member, or colleague you refer. In total, you can earn up to 16 GB in extra cloud storage
Hi, You should complete at least five items on the checklist complete at least five items from next steps to get the 250 MB bonus space
So you need to complete one additional step to get the space
Check this link please to know which step you didn't finish yet:
And please note that you can earn more free space with Dropbox referrals; 500 MB for any friend, family member, or colleague you refer. In total, you can earn up to 16 GB in extra cloud storage
Thank you friend. This is exactly what I was looking for.
Hello, I have a friend to whom I sent a referral, a bit more than one year ago. She finished all those steps recently but I did not receive any space and in my personal account it just shows - invitation sent like in the picture below. How can this be fixed? Thank you
Hi @MariusA, did they directly click your referral link when signing up to Dropbox?
Did they receive any referral quota on their end, aside from the Getting Started quota?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hello, yes she clicked directly on the link, she started to complete the steps last year, but only finished them recently (she confirmed to me two weeks ago). She delivered the second baby so she was a bit busy last year. I suspect we have this issue because she did not finish the steps right away
Thanks, it's likely that because the referral completion was delayed, this prevented it from being seen as completed, since the site only shows it as an invite, meaning it was on the first stage and they hadn't yet created the account.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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OK, so how can we unblock this situation? Thank you in advance
As the other user's account has already been created, it wouldn't be possible to 'reactivate' the old referral link in order to grant the quota, unfortunately.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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