cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Camera Uploads not opening on website

Camera Uploads not opening on website

Brenda W.1
Explorer | Level 4

I use the website because I didn't have enough memory on my PC to run the app. My camera uploads won't open on the website. I can upload photos but I can't open them to view them on the website. It's only an issue with the Camera Uploads folder. It says "There was a problem completing the request." Help!

3 Replies 3

Walter
Dropbox Staff

Hey @Brenda W.1 - sorry to hear you're having issues with this.

 

Could you please clear your browser's cache or try another browser and let us know if you get this error again?

 

If you do, I'd appreciate a screenshot too.

 

Thanks a bunch, Brenda.


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Brenda W.1
Explorer | Level 4

I have cleared my browser history and cache. I have used 3 different browsers and I get the same message on each one. 

 

IMG_6167.3.jpg

Jay
Dropbox Staff

Hi @Brenda W.1, just for clarification, since you mentioned you didn't have enough memory on your computer, are you able to view this page on another computer entirely? 

 

How much free space do you have left on your computer?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    Brenda W.1 Explorer | Level 4
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?