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Can't view my files or change my PIN

Can't view my files or change my PIN

Peko16
Explorer | Level 3

I Carnt view my files, any ideas ? Also won’t let me change my pin ??
Any ideas please

3 Replies 3

Jay
Dropbox Staff

Hi @Peko16, thanks for bringing this to our attention.

 

Could you clarify exactly what's happening when attempting to view your files?

 

Regarding your PIN, do you mean your password for your account, or the passcode to access the mobile app?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Peko16
Explorer | Level 3

I Carnt view my vault it won’t let me reset password any ideas

Mark
Super User II

Why?

What happens?


 


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  • User avatar
    Mark Super User II
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    Peko16 Explorer | Level 3
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    Jay Dropbox Staff
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