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Cannot download any files from my dropbox

Cannot download any files from my dropbox

miapercival
Helpful | Level 5
Go to solution

Hi team, 

Having major problems downloading files from my dropbox.

It says there is an error with my download no matter which account I am logged into online, or which file it is. I have tried incognito mode, cleared cache, tried different browsers and nothing works.

Thanks

1 Accepted Solution

Accepted Solutions

miapercival
Helpful | Level 5
Go to solution

Hi Walter, 

Of course when I go back onto Dropbox to get a screenshot it starts working!!!!!!!!

 

View solution in original post

3 Replies 3

Walter
Dropbox Staff
Go to solution

Hey @miapercival, sorry to hear about this.

 

If this persists after clearing your browser's cache and on other browsers with no plugins or extensions running, could you send us a screenshot of the error you're getting?

 

Thanks a bunch!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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miapercival
Helpful | Level 5
Go to solution

Hi Walter, 

Of course when I go back onto Dropbox to get a screenshot it starts working!!!!!!!!

 

Walter
Dropbox Staff
Go to solution

Glad to hear it's sorted now @miapercival
 

Let us know if you come across a hiccup like this in the future. 

 

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Walter Dropbox Staff
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    miapercival Helpful | Level 5
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