Featured ContentPlans and Subscriptions FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:Tag"This billing country change isn't supported" error when changing my billing informationSolvedCancelling auto renewed Dropbox account/subscriptionSolvedMy mobile app shows that I have a Plus plan with 2 GB instead of 2 TB of spaceBeing charged for an unknown account. How can I rectify this?SolvedI really need a yearly billing cycle, not monthly. How do I do this?SolvedDropbox paid plans are way too expensive, hoping for a change.What's the difference between a Family plan and a Professional plan?How can I redeem a 50% off offer I got on the Dropbox Plus plan?SolvedI am being charged for a Dropbox account that I do not have. Can I dispute the charges?I need help identifying an unknown Dropbox charge.
TagsPayments787 TopicsPlans713 Topicsbilling644 Topicscancellations477 Topicsupgrades408 TopicsRefunds226 TopicsDropbox Plus178 TopicsStorage space144 Topicsdropbox business143 TopicsAccount Settings126 Topics
