Featured ContentPlans and Subscriptions FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:TagI got a notification to convert my account to a work account - will I be charged?Users with business emails are forced to change their email addressesThe ASUS 500 GB promotion hasn't been applied to my Dropbox account.I need to add more space to my personal Dropbox account, without upgrading to a team.I got a 50 GB space offer for 1.99$ per month. How long will I have this offer?SolvedI paid for an upgrade to 2TB (with 3 months extra), but nothing has happened.I want to upgrade my account but it doesn't show up in my subscriptionsGet me out of Family Plan and Back to my normal planIs the the 1 year extended version history part of the Plus plan?Are there any eligibility criteria for the Basic Extra plan?
TagsPayments341 TopicsPlans338 Topicsbilling224 Topicscancellations199 Topicsupgrades189 TopicsDropbox Plus89 TopicsRefunds78 TopicsStorage space78 TopicsAccount Settings61 Topicsdropbox business60 Topics
