2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Featured ContentPlans and Subscriptions FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:TagI'm downgrading my account but don't want to delete files owned by collaboratorSolvedWhy do I get space warning emails when I upgraded six months ago?SolvedI upgraded to Dropbox Professional, but it's not showing on my accountWe’re having some trouble with our payment pageSolvedGetting messages that my payment failed and to update my card when I just renewedI have issues when trying to upgrade my plan.I cancelled my Dropbox trial before the 20th of January, but I can't upgrade to Plus.More than 2 TB in Dropbox Family planAnnual subscriber; my card expired. Your downgrade threat is unacceptable. Fix this please.Can we have more membership plan options?
TagsPayments762 TopicsPlans679 Topicsbilling622 Topicscancellations460 Topicsupgrades392 TopicsRefunds225 TopicsDropbox Plus174 Topicsdropbox business133 TopicsStorage space133 TopicsAccount Settings121 Topics
