We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Missing shared folder
I am sure this is the wrong area, but there wasn't an option for folder missing suddenly. I have checked if they were deleted and they were not, they are gone off the website and my computer. Somewhere they still exist because it was a shared folder and the people it is being shared with still can see it. I am the owner of the folder. Please help, I have the basic plan, therefore I am not allowed to talk to actual Dropbox for help.
6 Replies
- Mark
Super User II
If its a shared folder and you cannot see it it means you've left it.
You can try and rejoin at www.dropbox.com/share OR get somebody in it to reinvite you back
Hello,
a couple of folders, with all their subfolders and files, disappeared today both on the web and the dasktop.
There is no trace of deletion in the "events" page.
What should I do?
- Mark
Nope, unfortunately not.
- Mark
So if they dont show on Events they then it can only be one of the following:
- A shared folder that has been left/had access removed from it
- Been permanently deleted
- Never existed on Dropbox in the first place.
It can only be one of those three things as it isnt possible to clear events otherwise.
I found out that the person I shared it with removed the share.
I hope this does not mean that he permanently deleted the files, otherwise I'm **bleep**ed.
