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kateebeth's avatar
kateebeth
New member | Level 2
2 years ago

Missing shared folder

I am sure this is the wrong area, but there wasn't an option for folder missing suddenly.  I have checked if they were deleted and they were not, they are gone off the website and my computer. Somewhere they still exist because it was a shared folder and the people it is being shared with still can see it.  I am the owner of the folder.  Please help, I have the basic plan, therefore I am not allowed to talk to actual Dropbox for help.

6 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    If its a shared folder and you cannot see it it means you've left it.

     

    You can try and rejoin at www.dropbox.com/share OR get somebody in it to reinvite you back

  • strave's avatar
    strave
    New member | Level 2

    Hello,

    a couple of folders, with all their subfolders and files, disappeared today both on the web and the dasktop.

     

    There is no trace of deletion in the "events" page.

     

    What should I do?

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