We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
koong
2 years agoExplorer | Level 3
Dropbox link cannot appear when right-clicking to share it on Windows
In my Windows File Explorer, when I right-click on a file, the Dropbox link does not appear for sharing. In the past, this laptop could be shared by right-clicking. And currently my other computers can be shared by right-clicking.
6 Replies
- Walter2 years ago
Dropbox Community Moderator
Hey there koong - sorry to hear about this.
Can you please take a look at your computer's system tray and let me know the Dropbox desktop app's exact status and version?
A screenshot of the options you get when right clicking on your files in Dropbox would also help!
- koong2 years agoExplorer | Level 3
- koong2 years agoExplorer | Level 3
- Walter2 years ago
Dropbox Community Moderator
It seems that your context menu options are filled with 3rd party apps @koong
Could you temporarily quit any 3rd party app that might be running on your computer and let me know if this persists?
- koong2 years agoExplorer | Level 3
I've already closed some apps, but the "Copy Dropbox Link" option still isn't showing up in the context menu. Could you please advise on what else I might try?
- Hannah2 years ago
Dropbox Community Moderator
Hey koong, from what I can see, there are no Dropbox context menu items at all, when you right click on a file, right?
Can you try these steps and let us know if they help?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!