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michellesteam's avatar
michellesteam
New member | Level 1
25 days ago

How can I share a video only with a specific family member?

Help! I made a video for my BILs surprise bday and sent to my sister. She opened it using the Google gmail and it opened in their shared account. Did I just ruin the surprise? She said she deleted it but is it too late? How do I share it to her without it going to their joint email? Ugh. I told her I was techie challenged.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey michellesteam, thanks for reaching out to the Dropbox Community!

    How did you originally share the file? Did you invite that email address to join a folder that the file is in?

    If that's the case, an email invitation would have arrived at the email address you shared it with, so if your brother-in-law checked it immediately, he might have seen it.

    If your sister deleted it quickly, though, you could be safe.

    If you want to send it only to your sister, I would suggest sending a link to the video.

    You can copy the link and then send it to her through a personal email, or a DM or a text.

    I hope this helps, but if you have more questions let me know.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        You replied correctly here Michelle, no worries at all!

        Is it possible to get a screenshot of the options she got when she tapped to open the link?

        Maybe it asked her to open it on the Dropbox app or through her browser, but I'd need a visual of the options to be sure.

  • michellesteam's avatar
    michellesteam
    New member | Level 1

    I went to the video and hit share link to her whatsapp account. She said it gave her the option to open in Dropbox or Gmail and she did gmail without thinking. Does it automatically send a notification to her Gmail that I sent something? I'm so in trouble!!!

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