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Forum Discussion

Winniwoman's avatar
Winniwoman
New member | Level 2
2 years ago

My Passwords account is stuck on the “Account” page. What can I do?

I can’t find HELP! My account is stuck on the “Account” page. When I hit the plus sign, I am only allowed to add things like credit cards from a list. I want to add my sites, apps and their passwords and I can’t. There is no way to move off the page. The only other thing displayed is the settings wheel and that doesn’t help at all.

Dropbox Passwords
sync
upload

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Winniwoman, let's jump right into this! 

     

    If I understand this correctly, it sounds like you're referring to Dropbox Passwords, right? If not, feel free to clarify. 

     

    It also sounds like you're using the mobile app for Passwords. Would you be able to let me know the OS you're using on your mobile? 

     

    Feel free to send some screenshots if you have, in order for me to have a visual. 

     

    Thanks a bunch!

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