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abvanced's avatar
abvanced
New member | Level 2
2 years ago

Transfer Plus plan from one email to another. Is this possible?

I have two dropbox accounts, both with personal emails. I pay for Plus on one account (Account A), but I'd like to delete that one and have my Plus on my other email address's account (Account B). Is there a way to do this without double-paying for two Plus subscriptions?

For more context, Account A's Plus billing has already gone out for the year, so if I cancel I'll have already paid for the year and I don't want to waste the money. I just want Account B to have the Plus I've already paid for, if possible. Thanks!

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    abvanced wrote:

    I pay for Plus on one account (Account A), but I'd like to delete that one and have my Plus on my other email address's account (Account B).


    There's no way to transfer a subscription from one account to the other. The only solution is to swap the email addresses on the account, though you'll need to use a third email as a place holder.

     

    Change the email address on Account B to something else. That will free up the email address that was in use so it can be used on another account. Then change the email on Account A to the email address that was on Account B.

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