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What will happen to my shared links and account after my Dropbox team trial ends?
I recently created my Dropbox account. I clicked 'Business', because I am using the account through work, but I didn't realise this meant I was getting a free trial that would expire?!?
I needed this account to create a link that could be shared to hundreds of people. I have already sent the link, but I need it to be active for at least 42 days. The problem is my free trial expires in around 14 days.
What will happen to my link when the free trial expires? Will it still work for those recipients? What will become of my account? Will it just convert to a 'regular' account?
3 Replies
- Nancy
Dropbox Staff
Hey Ruairi MS, thanks for your post.
To clarify, have you set an expiration date for your shared link?
I’d also like a screenshot of the plan you see on this page.
Let me know when you’re ready and we'll further look into your request and the rest of your questions.
Screenshot attached.
The link has no expiration date.
- Megan
Hey Ruairi MS, let me also jump in here!
Your team can end up in a locked state if your Dropbox team trial period expires.
If you disband it, you should be able to continue with a Basic plan like the one you used before.
When your plan downgrades, you get to keep your existing shared link (s). That said, keep in mind that any links using premium features might not work the same way.
