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deletedoesntwork's avatar
deletedoesntwork
New member | Level 1
8 months ago

Error 500 when trying to delete account

Tried to delete two different accounts, both of them, on two devices, on two networks, throw a 500 server error. It has been broken all week

Create or delete account
security

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Sorry to hear that you're having this issue, deletedoesntwork.

    Are you logging in to your account with your email and password or with Google/Apple?

    Can we send you an email to the address linked to your account, so we can take a closer look?

    Let me know.

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