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Unable to join team when I already have dropbox account with admin
I have created trial account with my email address. I can see Admin Console where i can invite other team member.
But when my friend sent invite to join his team but I am unable to join. In invite email , it is written that ,
As a quick reminder, your account with [email removed as per Community Guidelines] can only be part of one Dropbox team at a time.
What is reason , it is not allowing to join another team ?
Do I need to delete my dropbox account ? & then join his invite ?
Hi sagar_lonkar, I'd be more than happy to help!
You can join an existing team, if your Dropbox account isn't part of another team.
Therefore the account needs to be an individual one, before you're able to join someone else's team. In your case, you'd need to cancel your trial, then join the member's account.
I hope this clarifies!
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- Megan
Dropbox Community Moderator
Hi sagar_lonkar, I'd be more than happy to help!
You can join an existing team, if your Dropbox account isn't part of another team.
Therefore the account needs to be an individual one, before you're able to join someone else's team. In your case, you'd need to cancel your trial, then join the member's account.
I hope this clarifies!
