Can't delete Dropbox account
I can't delete my account? I went to this site...
https://help.dropbox.com/accounts-billing/create-delete/delete-account
...but there is no delete option. I need this account closed and all the information deleted. Um, help...
Accepted Solutions
Can you visit your Plan page here, what plan does it show exactly there?
If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.
Let me know what you find!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Can you visit your Plan page here, what plan does it show exactly there?
If you're on a paid plan, or even a free team structure, you'll not be able to see the "delete account" option.
Let me know what you find!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hey there, @AgentMaryLou, welcome to our Community!
Are you able to access your Dropbox account without an issue? If so, could you try resetting your account's password, and then trying again?
Thank you so much!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Top contributors to this post
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Megan Dropbox Staff
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AgentMaryLou New member | Level 2
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Daphne Dropbox Staff
