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DropBox Fax Monthly rogue charges

DropBox Fax Monthly rogue charges

zinnderson
New member | Level 2

Help! During 2023 I have been charged $9.99 per month for a subscription I did not authorize. I only have a Basic plan and have been charged for DropBox Fax Monthly, and there is no data on my credit card statement that corresponds to what is requested on the credit card lookup, unless it's "HTTPSWWW.HELL".

 

I am going to question these charges on my most recent statement. I never signed up for this service. I am looking through prior years to determine whether there was prior year activity.

 

Thank you. 

1 Reply 1

Jay
Dropbox Staff

Hi @zinnderson, thanks for bringing this to our attention.

 

As you mentioned you were charged for Dropbox Fax, you can contact the team directly using this link.

 

They'll be able to assist you from there on via email.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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