I need to get in touch with someone in support to cancel my subscription. It keeps telling me that an email to set a password to cancel the subscription is sent to our email but it has not. The email that it is using is [personal information removed per the Community's Guidelines]
I need to get in touch with someone in support to cancel my subscription. It keeps telling me that an email to set a password to cancel the subscription is sent to our email but it has not.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
