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Error 500 when trying to delete account

Error 500 when trying to delete account

FrustratedUser4
New member | Level 2

Hi,

 

like many others here, I am getting Error 500 when trying to delete the account. It is not a linked account, and I am the administrator. I have tried clearing the cache and using incognito mode, several times.

1 Reply 1

Nancy
Dropbox Staff

Sorry to hear you’re having this issue, @FrustratedUser4

 

If you haven’t already, I’d also like you to open another browser on your computer and attempt to delete your Dropbox account from there. 

 

Let me know if this doesn’t work either.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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