Security and Permissions
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Dear sirs,
I'm old client of Dropbox, under the E-mail [removed]
But there is a problem: my password "expired".
I didn't know about "expire" and it is a big problem.
I can't set a new password, as "[removed]" server doesn't exist anymore.
I can't receive an E-mail in [removed] address.
I need to change these address to [removed]
How do I do it?
If someone have a solution, please E-mail me in "[removed]" as the blog will do it in the useless E-mail.
[personal information removed per the Community's Guidelines]
Hey @flavionoschese, I'm afraid I'll have to back up Mark on this one.
But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Unless you are already logged in on a device there is no way to recover the account I'm afraid @flavionoschese
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Hey @flavionoschese, I'm afraid I'll have to back up Mark on this one.
But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Success !!!
With the instruction of the link, I could change the faulty E-mail.
Thank you, guys!
Happy to see that, Flavio, great news!
If you need anything else, let us know.
Have a great day!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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