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Password expired, but email server doesn't exist anymore

Password expired, but email server doesn't exist anymore

flavionoschese
New member | Level 2

Dear sirs,
I'm old client of Dropbox, under the E-mail [removed]

 

But there is a problem: my password "expired".
I didn't know about "expire" and it is a big problem.
I can't set a new password, as "[removed]" server doesn't exist anymore.
I can't receive an E-mail in [removed] address.


I need to change these address to [removed]
How do I do it?

If someone have a solution, please E-mail me in "[removed]" as the blog will do it in the useless E-mail.

 

[personal information removed per the Community's Guidelines]

1 Accepted Solution

Accepted Solutions

Re: Password expired, but email server doesn't exist anymore

Hannah
Dropboxer

Hey @flavionoschese, I'm afraid I'll have to back up Mark on this one.

 

But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Re: Password expired, but email server doesn't exist anymore

Mark
Super User II

Unless you are already logged in on a device there is no way to recover the account I'm afraid @flavionoschese 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: Password expired, but email server doesn't exist anymore

Hannah
Dropboxer

Hey @flavionoschese, I'm afraid I'll have to back up Mark on this one.

 

But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Re: Password expired, but email server doesn't exist anymore

flavionoschese
New member | Level 2

Success !!!
With the instruction of the link, I could change the faulty E-mail.
Thank you, guys!

Re: Password expired, but email server doesn't exist anymore

Hannah
Dropboxer

Happy to see that, Flavio, great news!

 

If you need anything else, let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

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Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    flavionoschese New member | Level 2
  • User avatar
    Mark Super User II
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