cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Repeating Password Reset Emails

Repeating Password Reset Emails

SMG13
Explorer | Level 4
Go to solution

Hi, I recently reset my password but have been receiving quite literally hundreds of emails since, with the same information confirming the reset code and then followed by confirmation that my password has been reset. Any ideas on how to stop these emails? Thanks!!

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Glad to hear it! Please let me know if you have any further issues in the future.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @SMG13, thanks for bringing this to our attention.

 

Most likely this was a temporary issue with the emails on the system.

 

Are you still experiencing multiple emails being received in your inbox?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

SMG13
Explorer | Level 4
Go to solution
Hi Jay,
The emails stopped eventually. All good now, thanks!!

Jay
Dropbox Staff
Go to solution

Glad to hear it! Please let me know if you have any further issues in the future.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    SMG13 Explorer | Level 4
What do Dropbox user levels mean?