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help with information unlimited storage

help with information unlimited storage

wilober060780
Helpful | Level 5
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Hello, I bought a business account and it tells me unlimited storage but I see that only 3tb appears, what should I do?

 

What do I have to do to get unlimited storage to appear?

 

pay license for 3 users thank you very much

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

I didnt say you need to pay.

 

You just need to message support and ask. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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View solution in original post

3 Replies 3

Mark
Super User II
Go to solution

Your account is unlimited. You are given more as and when you need it - usually when you hit 75% OR you can message and ask for more when using space up. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

wilober060780
Helpful | Level 5
Go to solution
But I shouldn't pay anything more to request storage? in google drive they demanded more users and each user $36, that's why I went to dropbox

Mark
Super User II
Go to solution

I didnt say you need to pay.

 

You just need to message support and ask. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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    wilober060780 Helpful | Level 5
What do Dropbox user levels mean?