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Forum Discussion
Solved
I have a .mp4 file in my Dropbox but no way to delete it.
Its name is Sequence 01.mp4 and its size is 1 GB. Right click only show File info and File activity. No idea how did the file come to my Dropbox. At least I don't recognize the content and want to delete it. But I can't file a way to delete it. Please help.
Please consider this closed. The .mp4 file still exists in All files but clicking on it only leads to a dog. As indicated earlier, while Dropbox is feature-rich, it generates more unnecessary headaches like what i am experiencing. Please adhere to the motto in computer science: KISS keep it simple, stupid.
21 Replies
File info shows that the file size is actually 443 MB and it was uploaded in March by Garrett [removed] whom I don't know. Extremely puzzled.
- Mark
Super User II
What happens if you look at it at http://www.dropbox.com/home? Can you delete from there or see where it came from in "Previous Versions" ?
Strange it may seem, but no.
- Hannah
Dropbox Community Moderator
Hey alowe2025, thanks for reaching out to us.
Where exactly in your account are you seeing this file?
Does it show up in your list of saved files in your "all files" page? Or does it perhaps show in the "suggested for you" or the "recents" section?
If you do a search for the file through the search bar in "all files", do you get any results?
Below is the screenshot from All Files.
Mouse-over the file name does not show Delete. Click on the file gets Error.
Strange! I sent 2 screenshots but they disappeared when this page refreshed. Let me try again.
