Missing files from folders that show up as empty

Hey H Wilson - sorry to hear about your missing files.

Can you have a look at your events page and see if you can find and restore them from there?

This is the place where all uploads, edits, and deletions are normally logged so it should help.

Let me know of any updates! 

yes, that page is full up with all the recent activity , but the missing data is older, and there are heaps of folder (named) that are empty, its weird and worrying...

I see, thanks for the update on this H Wilson 

If you need further assistance, we can reach out via email to have a further look internally as well. Just let us know and we'll take it from there. 

yes please, that would be great

Hey H Wilson, I just sent you an email! 📩

Reply back to me, and we'll take it from there. Thanks! 

have done, thanks!