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DarrenABA's avatar
DarrenABA
New member | Level 2
2 years ago

My dropbox wont sync

I bought a 2 terabyte Gram laptop to handle my just over 1T Dropbox, but dropbox only downloaded to one of the terabytes, so now my dropbox wont sync

2 Replies

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  • Hi DarrenABA,

    Do you know if the 2 TB drive on the laptop is partitioned such that there is not a large enough partition for the Dropbox folder to fit? If you go to the "This PC" window in the Windows File Explorer, it should list drives/partitions and specify the size and free space.

     

    In order to sync your entire Dropbox, there needs to be a partition with enough space to fit the entire Dropbox folder.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    To add to what Nate_C said.... what does Dropbox say if you mouse over its icon on the status bar?

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