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Dropbox client refuses to run on Windows 11 & re-installation failure
Dropbox auto-run on Windows Startup is always enabled but nothing runs.
Manually clicking on dropbox.exe does nothing either:
- nothing running on taskbar
- nothing syncs,
- nothing running in file explorer (No "sync status icon" on explorer. Right-clicking on files does not show any dropbox-related menu.
Trying to reinstall but the installer (both online and offline installers) won't even work. Running the installer "Dropbox 218.4.4348 Offline Installer.x64.exe" gives the error message: "Dropbox installer unable to extract application files" and then "error code: 535887868"
Windows 11 is the latest update version.
Dropbox usually works fine on this laptop but from time to time it behaves this bizarre frustrating way. This time it's stopped working for 2 days already and it is going to create a big file conflict problem if I can't sync this laptop with my desktop.
Anyone, please help. Thank you!
1 Reply
- Megan
Dropbox Community Moderator
Hey there, Vicon let's jump right into this!
You mentioned reinstalling but have you tried uninstalling the app first, and then reinstalling?
If this doesn't work, feel free to try an advanced reinstall too.
I'll be waiting for your updates!
