We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
How can I claim the Dropbox Plus Visa offer?
Visa has a current offer for 40% off Dropbox Plus. I cannot seem to redeem the offer as I already have Dropbox Plus. I get the message "You're already on Dropbox Plus" if I try to use the redemption link. If I cancel and resubscribe with the offer do my files I have on Dropbox Plus get restored? Or is there another way to redeem the offer without cancelling?
Hi Dev_1, thanks for bringing this to our attention.
If you cancel your Dropbox Plus plan, your files won't be deleted immediately without notice.
Do bear in mind that your files might be subject to deletion when over quota on a Basic plan, as noted in this article, however, you would receive many notifications to advise you of this prior to deletion.
If you need any further assistance, please let me know!
1 Reply
Replies have been turned off for this discussion
- Jay
Dropbox Community Moderator
Hi Dev_1, thanks for bringing this to our attention.
If you cancel your Dropbox Plus plan, your files won't be deleted immediately without notice.
Do bear in mind that your files might be subject to deletion when over quota on a Basic plan, as noted in this article, however, you would receive many notifications to advise you of this prior to deletion.
If you need any further assistance, please let me know!
