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Cho45's avatar
Cho45
New member | Level 2
2 years ago

We couldn't submit your request at this time, please try again later.

Try to send a request to solve my problem for an hour, try all categories but nothing goes through [We couldn't submit your request at this time, please try again later.]. Could anyone please provide me an email that I can contact them directly?

5 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Cho45 - sorry to hear about this.

     

    Can you please clear your browser's cache or try another browser and let me know how it goes?

     

    If you get the same results, I'd appreciate a screenshot too.

     

    Also,  if there's anything else you'd like to ask in the meantime, by all means, go for it.

     

    Thanks!

  • dsrama's avatar
    dsrama
    New member | Level 2
    2 years ago

    Same.  Even in private window mode.

     

     

  • dsrama's avatar
    dsrama
    New member | Level 2
    2 years ago

    Isn't that what private mode does, temporarily?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    dsrama wrote:

    Isn't that what private mode does, temporarily?


    It's still worth testing on a different browser as it could be a browser related issue.

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