Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
How can I sign in without the 6-digit security code?
Hey community,
I have a dropbox account under my work email address. In response to Dropbox scams my IT department has blocked everything from Dropbox.
When logging in despite using the correct username and password it is asking me to enter the 6 digit verification code that is being sent to my work email. These emails are blocked and I cannot view it.
Any tips for logging in without the need for a verification code?
1 Reply
- Rich
Super User II
Any tips for logging in without the need for a verification code?
You likely won't be able to. The one-time access code is sent when Dropbox detects a suspicious sign-in attempt or when logging in from a device they don't recognize.
https://help.dropbox.com/account-access/lost-email-access
I'd suggest contacting your IT department and explain the situation. They should be able to allow the email through or, at the very least, view the message in their quarantine and provide you with the code.
