Forum Discussion

TuomasKauko's avatar
TuomasKauko
Explorer | Level 4
3 years ago

My computer suddenly makes all folders offline

 

Suddenly, my computer downloads all folders to be offline-folders, this off course fills my hard drive instantly makes working impossible.
 
 And a bigger problem is that I don't anymore see the option "make online-only" when I right-click the folders, only the option "send with Dropbox tranfer"

 

 Anyone else with similar problems?? 

 

7 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi TuomasKauko, thanks for bringing this to our attention.

     

    Is the Dropbox desktop application currently running and syncing normally in the menu bar/system tray?

     

    If you click that icon, what message does it state on the bottom left?

     

    This will help me to assist further!

  • TuomasKauko's avatar
    TuomasKauko
    Explorer | Level 4
    3 years ago

    On the bottom left, it says "17000 files to be downloaded" ( or something similar.) But I paused the syncing so it would stop downloading the files so now it says "file sync and backups paused"

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    When syncing is paused, this also prevents the context menus from working or appearing as normal. If you resume syncing, you should see those options again.

  • TuomasKauko's avatar
    TuomasKauko
    Explorer | Level 4
    3 years ago

    I chose to continue syncing, and the it allowed me to set folders online-only. But again it started making all folders offline... and it quit now as the hard drive is full. 

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You can try using selective sync to prevent entire folders from downloading to your computer to see if this helps.

  • TuomasKauko's avatar
    TuomasKauko
    Explorer | Level 4
    3 years ago

    There is not anymore such option as selective sync, at least not on my desktop app... there used to be

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you attach a screenshot showing the Sync tab where the option should be?

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