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How can I ask someone to join a family Plan?

How can I ask someone to join a family Plan?

carlos5701
New member | Level 2
Go to solution

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 

1 Accepted Solution

Accepted Solutions

Re: family Plan

Rich
Super User II
Go to solution

@carlos5701 wrote:

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 


Did you invite him as a member of your Family Plan, or did you just invite him to a shared folder? If you invited him to a shared folder, he needs to have enough space in his account to hold the entire folder.

 

 

If you're trying to invite him to join a family account, be sure to follow the steps listed here:

 

View solution in original post

2 Replies 2

Re: family Plan

Rich
Super User II
Go to solution

@carlos5701 wrote:

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 


Did you invite him as a member of your Family Plan, or did you just invite him to a shared folder? If you invited him to a shared folder, he needs to have enough space in his account to hold the entire folder.

 

 

If you're trying to invite him to join a family account, be sure to follow the steps listed here:

 

Re: family Plan

carlos5701
New member | Level 2
Go to solution

Thank you so much got it !!

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    carlos5701 New member | Level 2
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    Rich Super User II
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