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Forum Discussion
Not able to join Professional team
Hi there,
I am trying to join the Rekordbox Professional team on dropbox and I get the following error:
"You cannot link your Dropbox account to our team. Your account may already be connected to the other team. Please try again with a different account."
As far as I can see I am not joined to a team because I have the dropbox Basic plan. What can I do to fix this?
3 Replies
- Walter
Dropbox Community Moderator
Hey vostergallardo, sorry to hear about this.
Could you please send us a screenshot of the exact error you're getting?
Were you part of a Dropbox for Business teams account in the past or invited to one perhaps?
Let us know and we'll take it from there.
Hey Walter,
This is the screenshot:
I was never part of a Dropbox for Business teams account.
- Walter
Thanks for the screenshot vostergallardo - much appreciated.
I'm afraid I'll have to redirect you back to Pioneer Dj and/or Rekordbox's team for further assistance as this part of their onboarding process.
Let us know of any updates!
