Security and Permissions
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I opened a new BASIC personal account using a diffrent email address and can now no longer open my original Dropbox (personal) account?
Thank you Rich. Every time I logged in it would show no files of data from the original account. I just logged in again and can see all of my original data.
I have no idea why, but all seemss to be fine now.
Thanks for assisting.
Best Regards,
John
Why? We need more info here.
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@fouje wrote:
I opened a new BASIC personal account using a diffrent email address and can now no longer open my original Dropbox (personal) account?
Why? What happens when you try? Are you getting an error message? Are you doing this in the Dropbox application on a device, or the Dropbox website?
Without details of the issue we won't know how best to assist you.
Thank you Rich. Every time I logged in it would show no files of data from the original account. I just logged in again and can see all of my original data.
I have no idea why, but all seemss to be fine now.
Thanks for assisting.
Best Regards,
John
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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