After connecting my hotmail to my gmail account, old dropbox photo's from hotmail nowhere to be foun

[TheChair]

Hello everyone,

Since I had to use gmail to connect to dropbox (basic) because my hotmail-account was not valid anymore, I used the hotmail account for the gmail-profile. However, all my photo's that where on the hotmail-account, were not present in the gmail-profile. 

It has been a while (years), but I'm regretting it that I gave up trying to solve this issue, hence, I'm asking it now.

Kind regards and all the best.

[Mark]

Hi @TheChair 

It isnt possible to have a hotmail and a Gmail link like that I'm afraid. So that means you actually have 2 accounts - one which is Hotmail and one which is Gmail. When you have swapped from one to the other you've set up a second account which wont have the data of the previous one in. 

In terms of 'now what' there are a few possible scenarios:

1. Log on to the other other account if you know the email and password. If you do not know it you can get a reset at www.dropbox.com/forgot BUT you'll need to have access to the email
2. If you have not logged in in over 12 months your account/s will have now been deleted for inactivity and so its not possible to recover any data 
3. If the photos WERE on the account you logged in on you should see them at www.dropbox.com/home and what happened to them at www.dropbox.com/events BUT if they were removed over 30 days ago (assuming here you are a free user) its not possible to recover them now.